Your alignment data belongs to your organization. If you decide to leave Pulse, your full data history is exported to you in a standard format before the account is closed. We do not retain data for use after account closure.

What data you receive on exit

On account closure, you receive a complete export of your check-in history, aggregated alignment scores over time, and any configuration or documentation associated with your account. The export is in a format that is readable without any Pulse-specific software — you own the data history you built.

Seeing this in your organization?

30 minutes with the founders. We will talk through how Pulse surfaces alignment signal in your specific organizational context.

What we do not do with your data

Pulse does not use individual organizational data for benchmarking, product improvement, or any external purpose without explicit consent. We are not in the business of reselling organizational alignment data. Your check-in results, your team's responses, and your organizational context are yours.

The 30-day exit clause

Pulse accounts operate on annual agreements with a 30-day exit clause. If Pulse is not producing value for your organization after 90 days, we will make it right or refund the difference. We are not interested in retaining organizations that are not seeing value. The exit clause is there because we believe the product works and we are willing to stand behind that.